General Returns Policy
Our terms and conditions for returns are as follows:-
- Items should be returned unused, unopened, and undamaged. Please inform our customer care department in the event any Goods/Products are delivered is bad or torn.
- We particularly ensure that the products which are sent by us are 100 % authentic and genuine.
- The books which are frequently changing like current affairs, monthly magazines, and other related books.
- The items will be canceled and the user will get 100 % money return if it has been reported within 2 hours of the order.
- The combo books are non-returnable.
- There is no cash return unless the product is damaged due to the company’s packaging or shipping.
- In case of a return, the user must have to send the book to the address given on the visiting card or the office address confirmed.
- We also entertain the calls of the customer to inquire about the best books for a respective exam. If he/she buys that product and the product is faulty that case an immediate refund will be provided to the customer.
- We have online chat support which is active 24*7. In case you have any issue regarding the product then you can contact us through chat or the official contact number.
Branch Office – East Ramakrishna Nagar, Near GDM Hospital, New Bypass Road Patna (800027)